Business

Brand identity – more than just a logo

Brand identity – more than just a logo

By Erica Wolfe-Murray. ‘leading innovation and business expert’, she is the author o..

5 Tips for Using PR to Grow your Brand Awareness

5 Tips for Using PR to Grow your Brand Awareness

When it comes to communicating the credibility of your brand, PR can be one of the b..

Tech to support a new era for customer loyalty in the hospitality sector

Tech to support a new era for customer loyalty in the hospitality sector

As pubs, restaurants, hotels and cafes prepare to reopen their businesses on the 4th..

Equiniti rebrands as EQ

Equiniti rebrands as EQ

Equiniti changes name to EQ to unify branding across its core business divisions E..

Digital Marketing agency launches community initiative to support local businesses during coronavirus pandemic

Digital Marketing agency launches community initiative to support local businesses during coronavirus pandemic

  Digital Marketing agency, Reach Digital, has unveiled a new initiative to sup..

Is it time for a Brand Refresh?

Is it time for a Brand Refresh?

  Running any business can be all-consuming so it can be hard to put time aside..

Why Consumer Generated content is the key to successful email marketing

Why Consumer Generated content is the key to successful email marketing

By Toby Britton, co-founder of Miappi.  What is email marketing? CRM or customer rel..

Subscription service model: then and now

Subscription service model: then and now

By Chris Labrey, managing director, Econocom UK & Ireland The subscription as-a-..

Why is hyper-personalisation important?

Why is hyper-personalisation important?

By Bhavesh Vaghela, Senior Product Owner at Callsign “Trust will lead to data, data ..

5 ways AI could be failing your customer experience

5 ways AI could be failing your customer experience

By Arun Mani, President, Freshworks Europe  From WhatsApp to email, Tik-tok to Insta..

Faster complaints resolution times don’t need to be a trade-off with the right customer outcome

Faster complaints resolution times don’t need to be a trade-off with the right customer outcome

By Sophie Mowczan, Market Research and Insight Lead, Huntswood Last month, the Finan..

Customer communication is always vital, Covid-19 makes it even more so

Customer communication is always vital, Covid-19 makes it even more so

By Greg Chen, CEO, Mobiz  In the midst of a global pandemic, it can be all too easy ..